Lost / Stolen Replacement plan
Fast Mask is happy to offer a Lost and stolen insurance on all purchases.
Our shipping insurance is completely optional, the cost for the insurance is $.99 for all orders under $100 (Before tax) and then 1% of purchase price for all purchases over $101
Shipping insurance must be purchased at time of product purchase.
Replacement insurance is exactly what it sounds like. We will replace your package for you at no additional cost to yourself if your package is lost or stolen. An Investigation must take place on all lost or stolen packages. this can take up to 2 weeks to issue out a replacement package of goods.
Sometimes we will ask for a new delivery address in order to ensure delivery.
Only 1 replacement package can be sent per order insurance purchase.
If you have any questions about our replacement policy or would like to start a claim feel free to email us at firstname.lastname@example.org